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Spa Guts have their web site as "Premium Leisure Spa Parts" - which is wrong as they do not sell Premium Leisure Original Spa Parts as when you call up Premium Leisure about the part/parts received they have to inform the customer they did not receive he parts from the...
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1.8
#544931
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Do NOT believe your lying eyes!! The website image & description may be that of an AO Smith motor and pump (with internal cap) but what you get may be something entirely different and unusable. READ THE SMALL PRINT in all transactions you do with SpaGuts because...
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#506051
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In this small niche, fake reviews are rampant. Anyone can leave a review on this website but check spaguts's BBB page and you'll see its an A+. That's because BBB actually verifies their reviews. The companies been in business since 1985 and still an A+ rating. Their...
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#495783
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Spaguts - New heater element failed
3 days after installing the heater the element failed. It had a internal short right where the tubing was bent from the manufacturer. The heater shorted and almost burned my spa to the ground. Their parts person was so rude and blamed me instantly over the phone for...
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Anonymous
Anonymous

This was apparently installed without a GFCI or was started dry.

#485815
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I purchased a spa pac close to $700.00 after getting everything I needed. I had there product professionally installed per there instructions the parts that were sent was wrong after dealing with this and that to get the wrong parts back to them and get the proper...
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#485212
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This company doesn't give a rat's *** about its customers. I bought a heater from Spaguts. I installed the heater per their instructions in a Spaguts system and it did not work. I called and they said I had to RMA it to the manufacturer. The OEM got it and sat on it...
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#472334
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I've retrofitted 4 different tubs over the last 5 years with SpaGuts spa packs. These tubs are at vacation rental homes that we own or manage, so they get a lot of use. One of the blowers that was installed over three years ago is getting a bit noisy, but other than...
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#465269
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I bought a replacement motor from Spa Guts and it turned out to be the wrong voltage. It was my mistake, however they did tell me that their was a return allowed! I shipped the wrong one back to them for $29.72 and it was refused and return shipped back to me!! I...
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#415245
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I ordered a replacement pump and motor for my spa, thinking I would save time and money by ordering from a California company (where I live)and their prices were reasonable. On the plus side, my order was filled promptly, and I received the new unit in just a couple...
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#414047
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Just thought I would let those of you who are considering on purchasing from Spaguts to be very careful of their warranty. While they state it is a 3 year warranty on the pump and motor, it is truly not a 3 year warranty. Apparently, there are certain parts that are...
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#405257
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