3 days after installing the heater the element failed. It had a internal short right where the tubing was bent from the manufacturer.
The heater shorted and almost burned my spa to the ground. Their parts person was so rude and blamed me instantly over the phone for doing something wrong. I don't think they deserve my business. I found the same heater at a competitors
site for $24.00 and bought it.
They wanted me to ship it back and possibly pay $60 for one hour bench testing, just to try to screw me again. Not going to happen.
Monetary Loss: $39.