Bought mine lee then a year ago. Quit working so I paid $35.00 to ship back and they said they fixed it and it would cost 106.00 plus shipping to return.
When asked about warranty they said the power button was turned off and I broke the thermostat housing.
I asked how did I do that when all I did was notice that it quit working? To make a long story short, I'm screwed.
IT WOULD BE CHEAPER IN THE LONG RUN TO BUY A NEW HOT TUB THEN GET INVOLVED WITH THEM AND THAT PIECE OF *** AGAIN.
This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $400. The author is overall dissatisfied with Spaguts. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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